Terms of Service

01

Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("user", "you", or "your") and KhaiB Solutions ("KhaiB", "we", "our", or "us") governing your access to and use of our website located at www.khaib.com and any related services, content, or communications.

By using our website or submitting any inquiry or project request, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are using our website on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

02

About KhaiB Solutions

KhaiB Solutions is a Canadian company providing global sourcing, custom manufacturing, logistics, distribution, and related business services. Our services are primarily intended for business-to-business (B2B) clients including corporations, retailers, government entities, and procurement teams across Canada.

We are based in Canada and operate in accordance with applicable federal and provincial laws.

03

Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the website in any way that violates applicable Canadian federal or provincial laws or regulations
• Transmit unsolicited commercial communications (spam) or engage in any fraudulent activity
• Attempt to gain unauthorized access to any part of our website or its underlying systems
• Upload or transmit any malicious code, viruses, or harmful material
• Scrape, copy, or reproduce website content without our prior written consent
• Impersonate KhaiB Solutions, our employees, or any other person or entity
• Use automated tools to access the website in a way that places excessive load on our servers

We reserve the right to restrict or terminate access to users who violate these terms or engage in conduct we deem harmful to our business or other users.

04

Services & Quotes

Our website allows you to submit project inquiries and request quotes for sourcing, manufacturing, and logistics services. Please note:

• Inquiries are not binding contracts. Submitting a project form or receiving a quote does not create a binding contract or obligation on either party.
• Quotes are estimates. Any quote provided is based on information you supply and is subject to change based on final project specifications, supplier pricing, and market conditions.
• Service agreements. Actual services are governed by separate written agreements or purchase orders executed between you and KhaiB Solutions.
• Accuracy of information. You are responsible for ensuring all information you provide is accurate, complete, and up to date. We are not liable for errors resulting from incorrect information provided by you.

We reserve the right to decline any inquiry or project request at our sole discretion.

05

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, icons, design elements, and software, is the property of KhaiB Solutions or its content suppliers and is protected by Canadian copyright law and applicable international treaties.

• You may view, download, and print website content for personal, non-commercial reference only.
• You may not reproduce, republish, distribute, modify, or create derivative works from our content without prior written permission.
• The KhaiB Solutions name, logo, and all related marks are trademarks of KhaiB Solutions. Unauthorized use is strictly prohibited.

Any content you submit to us (such as project specifications, logos, or artwork) remains your property. By submitting it, you grant us a limited licence to use it solely for the purpose of preparing quotes and delivering services to you.

06

User Content & Submissions

When you submit information, files, or content through our website or contact forms, you represent and warrant that:

• You own or have the necessary rights to submit such content
• The content does not infringe any third party's intellectual property, privacy, or other rights
• The content is accurate and not misleading
• The content does not contain malicious code or illegal material

We are not responsible for the accuracy or completeness of information you provide, and we reserve the right to refuse or remove any submission that violates these Terms.

07

Disclaimer of Warranties

To the fullest extent permitted by Canadian law, KhaiB Solutions disclaims all warranties including, without limitation:

• Implied warranties of merchantability and fitness for a particular purpose
• That the website will be uninterrupted, error-free, or free of viruses
• That information on the website is accurate, complete, or current
• That results obtained from use of the website will be reliable

Nothing in these Terms limits any rights you may have under applicable Canadian consumer protection legislation that cannot be excluded by contract.

08

Limitation of Liability

To the maximum extent permitted by applicable Canadian law, KhaiB Solutions and its directors, officers, employees, and agents shall not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, goodwill, or business opportunities
• Damages arising from your use of or inability to use our website
• Unauthorized access to or alteration of your transmissions or data

In any event, our total liability to you for any claim arising from or related to these Terms or your use of the website shall not exceed the greater of CAD $100 or the amount you paid to us in the three (3) months preceding the claim.

Some Canadian provinces do not allow the exclusion or limitation of certain damages, so the above limitations may not fully apply to you.

09

Indemnification

You agree to indemnify, defend, and hold harmless KhaiB Solutions and its officers, directors, employees, agents, and suppliers from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Content or information you submit to us that infringes any third-party rights

10

Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. These links do not constitute an endorsement of those websites or their content. KhaiB Solutions has no control over third-party sites and is not responsible for their content, privacy practices, or availability.

Accessing third-party websites through links on our site is entirely at your own risk. We encourage you to review the terms and privacy policies of any third-party websites you visit.

11

Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, and protect your personal information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

12

Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada. You irrevocably consent to the personal jurisdiction of those courts.

Before initiating formal legal proceedings, we encourage you to contact us directly to resolve any dispute informally. We will make reasonable efforts to address your concern within 30 days.

13

Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through a prominent notice on our website.

Your continued use of our website following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using our website.

14

Termination

We reserve the right to suspend or terminate your access to our website at any time, without notice or liability, for any reason including if we believe you have violated these Terms.

All provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, and governing law provisions.

15

Contact Us

If you have any questions about these Terms of Service or wish to report a concern, please contact us: